CrewPulse is a complete team operations platform — attendance, live performance scoring, training & assessments, internal messaging and team voice rooms, all in one place. Built and battle-tested inside a real 24/7 support operation.
Self-hosted · One-time license · No per-agent fees
Most teams stitch together a separate attendance tool, a QA spreadsheet, an LMS, a chat app, and a rewards program. CrewPulse replaces all five with one login.
Clock in/out, shift tracking, and automatic break-violation alerts. Managers get a live view of who's on the floor, who's on break, and who's overdue — no manual registers or WhatsApp check-ins.
Live quality scores per agent, built on a weighted flag system — start at 100, deduct for specific issues. Your QA team's existing scorecard maps directly onto it.
Build quizzes and process assessments, schedule them for specific batches, and run them in a proctored review mode — process updates and refreshers without a separate LMS subscription.
Built-in group messaging plus voice/video huddle rooms for quick team syncs — so your team isn't juggling a separate chat app, video tool, and intranet just to talk to each other.
Gamified incentives — leaderboards, streaks, and recognition that managers can configure around real KPIs, keeping agents engaged without adding to anyone's admin workload.
Role-based access for TLs, managers and admins, plus session and login audit logs — so you always know who changed what, and when.
CrewPulse was designed inside a support operation, but the core problem — tracking people, performance and training in real time — shows up everywhere teams work in shifts.
Attendance, break compliance, QA scoring and training in one place — replacing separate WFM, QA and LMS tools with a single login for TLs and agents.
Track shift coverage and ticket-handling quality for support engineers, with built-in chat and huddle rooms for fast escalation without leaving the platform.
Shift attendance and compliance tracking for nursing and front-desk staff, with role-based access so admin and clinical teams see only what's relevant to them.
Manage attendance and performance across multiple store locations or field teams from one dashboard, with leaderboards that drive friendly competition between branches.
For processing, data-entry and operations teams — track productivity and quality the same way a contact center would, with training modules for process changes.
CrewPulse is sold as a license, not a subscription. There's no per-agent metering and no monthly bill just to keep using what you already paid for.
We configure CrewPulse for your team size, roles, and scoring rules, and apply your branding — logo, colors, and naming.
It runs on your own Supabase project and hosting — your data stays in an environment you control end to end.
Onboard managers and agents, import your roster, and start tracking attendance, performance and training from day one.
One-time license. Optional support & update plans are available, but never required to keep using what you bought.
Pricing scales with team size, not with how many features you're "allowed" to use — every plan gets the full module list relevant to it.
Self-hosted on your own infrastructure — no recurring license fees. Optional support & update plans available from ₹999/month.
Yes — the license fee is paid once, for the tier matching your team size. There's no recurring cost to keep using CrewPulse. If you want ongoing updates and support, that's an optional add-on, not a requirement.
CrewPulse runs on a Supabase project you control, deployed under your own account. Your attendance, performance and chat data stays in infrastructure you own — not on a shared multi-tenant server.
Yes. The performance scoring rules, flag categories, and which modules are enabled are configured to match how your team already runs QA. Larger customizations are scoped as part of Enterprise plans.
You can upgrade to the next tier at any time — you only pay the difference, not the full price again.
No — CrewPulse runs in the browser on desktop and mobile. No app installs or device management needed for agents to clock in, check scores, or join training.
Book a short demo and we'll walk through how it maps onto your current shift, QA, and training setup.